Frequently asked questions
What is Vegan Inventions?
Vegan Inventions is a product sampling platform that allows consumers to better connect with brands. We offer a gateway for people to try out new vegan(-friendly) products and brands free of charge.
How does it work?
When there are samples that match your profile, you will get a notification email. Each month, if you have completed a minimum of 3 surveys, you will be able to claim your samples. Depending on the type of campaign, you will receive the product to your door or you will be invited to pick it up at a selected supermarket! There will be a feedback form waiting to be filled out in your account to tell us what you think about the products you received.
Who can sign up for Vegan Inventions?
Vegan Inventions is open to anyone who is interested in trying vegan products. Whether you live a vegan, plant-based or flexitarian lifestyle or you are just vegan curious, you are welcome to join our community!
How do I claim samples?
Claiming samples with us is super simple. Check out our 4-step guide on how to use the platform: CLICK HERE
Why do I have to fill out a questionnaire when creating my account?
This way we make sure you only receive products that align with your interests.
I just signed up, what now?
Please check out the open surveys here or by clicking the 'Surveys' tab in your account. Every month, surveys will be available in your account for you to complete. Make sure you complete a minimum of 3 surveys a month to be eligible to receive free products and discounts. When there are samples that match your profile, you will get a notification email.
Do I need to complete surveys?
Yes. You will need to complete a minimum of 3 surveys each month to be eligible for free samples. You can find open surveys here or by clicking the 'Surveys' tab in your account.
What happens if I don’t fill out the feedback form after trying out my samples?
We give you 14-days to complete a survey after the product is delivered. During this time we will send you a few reminders if we notice that the survey is not completed.
Should the survey not be completed within the given timeframe, your account will be suspended from Vegan Inventions and you will be unable to redeem future offers or rejoin.
What if I haven't received the products I've claimed?
We will always send you a tracking number to stay on top of deliveries. If something goes wrong or there's a delay, please get in touch by emailing firstname.lastname@example.org
Do I have to pay for anything?
Nope, all of our samples are free and are also delivered to you free of charge.
Occasionally, you will be able to claim a Cashback offer which means you will purchase your claimed product at a selected supermarket. Afterwards, you will be able to upload your receipt into your Vegan Inventions account and we will then reimburse the cost of the product(s) directly to your bank account.
What is a Cashback campaign?
A cashback campaign means you will be invited to purchase a product at a selected supermarket. Afterwards, you will be able to upload your receipt into your Vegan Inventions account and we will then reimburse the cost of the product(s) directly to your bank account.
How do I get in touch with Vegan Inventions?
Should you need to contact us for any reason, please send us an email on email@example.com and someone from our team will get back to you as soon as possible.
Is my data safe with you?
Yes. We will never sell your data or share sensitive information with third party websites.
Occasionally we will partner with brands who will require you to opt-in to receiving marketing emails, however we will always let you know this before you claim any rewards.
Where is your company based?
Vegan Inventions LTD is a company registered in the United Kingdom.
Company number: 12989996